DELIVERY

Discreet Packaging

Your privacy is paramount. All purchases are securely packaged in plain brown packaging with no visible indication of the contents, and the return address simply states "SXN HQ"

Delivery Times

Most orders within the USA arrive within 3-8 business days after the order is placed. Please note that weekend deliveries are generally unavailable, and some shipments may require a signature upon receipt.

For in-stock items, delivery times are as follows:

Delivery Type	Processing Time	Delivery Time
Ground	1-2 Business Days	3-8 Business Days
Priority	1 Business Day	2-4 Business Days
Next Day / Express	1 Business Day	Next Business Day
International Priority*	1 Business Day	10-14 Days
International Saver/Express*	1 Business Day	5-10 Days

International Orders

International orders should arrive within the estimated timeframes, but please be aware that customs delays of up to 4 weeks may occur and are outside of our control. Shipments to U.S. Military Post Offices or some international destinations may take longer. Note: Import and customs fees may apply in your destination country and must be paid by you to release your package from customs.

Expedited Orders

Expedited orders (Express) must be placed before 12 PM EST to be processed the same business day. Please note, Express orders cannot be delivered to P.O. Boxes. For P.O. Box addresses, only Standard shipping is available.

Delivery Issues

Ensure your shipping address is correct before finalizing your order. If a signature is required but cannot be provided, the carrier may hold the package at the nearest location for pickup. Orders returned to us as undeliverable (including those marked "Returned to Sender" or RTS) will be subject to a 15% restocking fee for re-shipment eligibility.

Missing Orders